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Palma de Mallorca Airport Informational Guide to Mallorca Airport (PMI) - Non Official

Mallorca Airport Services


Find information about the restaurants, fast food options and food stores located in Mallorca Airport terminals. 

See Restaurants and Food at PMI
Restaurants Mallorca Airport


Check all retails outlets available at Mallorca Airport. 

See Shops and Stores at PMI
Shops 1 Mallorca Airport


Find ATMs operated by Banca March, Euronet and Santander along Level 0 (Arrivals), Level 1 (Boarding) and modules A, C and D.

Currency exchange

Best and Fast Change is the main currency exchange partner in Mallorca Airport.

- Level 0 (Arrivals), baggage claim area
- Level 0 (Check-in)
- Level 1 (Boarding), module A.

Opening hours: From 08:00 am to 00:00 am.
Contact: info@bestandfastchange.es

Baby care rooms

Baby care rooms are located in the Arrivals Hall. On the other hand, there are several children’s play areas along the different modules of the airport.

- Module A: Level 1 (Boarding)
- Module B: Level 0 (Boarding)
- Module C: Level 1 (Boarding)
- Module D: Level 1 (Boarding)

Lost & found

Have you lost any item at Mallorca Airport? In that case, please contact the Lost & Found Office.

Location: Level 0 (Arrivals Hall).

Contact: +34 971 789 456 | pmiobjhallados@aena.es

Opening hours: Monday to Friday, from 09:00 am to 05:00 pm. Saturday, Sunday and public holidays: 09:00 am to 01:00 pm.

Information desk

If you need information about Mallorca Airport, please note that there are several information counters within the airport facilities:

- Level 0 (Arrivals lounge)
- Level 2: Check-in zone B and E
- Level 4: Departures
- Module A: Level 1 (Boarding)
- Module C: Level 1 (Boarding)
- Module D: Level 1 (Boarding)

Customer Assistance

The customer assistance desk is located at Level 4 (Departures).

Contact: +34 91 321 10 00

Tourist information

Find the tourist information desk of Mallorca’s Council at Level 0 (Arrivals).

Contact: +34 971 789 556.

Medical assistance

Mallorca Airport offers a first aid service at Level 2, boarding area.

Service hours: 24/7.

Contact: +34 971 789 292.


There is free Wi-Fi. Passengers need to conect to "AIRPORT FREE WIFI AENA" network. 

Luggage storage

Luggage storage service is available. Its location is second floor. 

smoking areas

There are no designated areas for smoking.


- Restaurants and coffes
- Duty Free
- Shops
- Meet and Assist
- VAT Return
- Conference rooms
- Water Fountains

Services 1 Mallorca Airport
Services 2 Mallorca Airport
Services 3 Mallorca Airport


Airport lounges
Lounges Mallorca Airport

Sala VIP Valldemossa: Location: Module B, boarding area, first level.Services: Wi-Fi, snacks, drinks, food, among others. 

Sala VIP Mediterraneo: Location: Module C, airside.Services: Wi-Fi, snacks, drinks, food, among others. 

Sala VIP Formentor: Location: Departures, fourth level. Services: Wi-Fi, snacks, drinks, food, among others. 

Sala VIP Llevant: Open from 5:00am to 12:00am. Main Terminal. Services: Wi-Fi, snacks, drinks, food, among others. 

Purchase your ticket to Mallorca Airport Lounges