Our Review of Palma Mallorca Airport (PMI)

Table of contents: Our Review of Palma Mallorca Airport (PMI) Pros and Cons of Palma Mallorca Airport (PMI) Mini-Guide of the Airport (2' Guide) How we calculate On Time Performance Some Stats

Our Review of Palma Mallorca Airport (PMI)

At Plan Your Trips, we have analyzed hundreds of airports around the world, gaining a clear understanding of what users expect when visiting an airport. With this know-how, we have created this guide, placing passengers at the forefront of everything, aiming to simplify and enhance the airport experience.

In this guide, our goal is to present information in a manner that is both quick and reliable. Recognizing that passengers often have limited time and may be in a hurry, we strive to ensure that they do not waste time unnecessarily.

Another key focus of our guide is to highlight the strengths of the airport and also the weaknesses, and in some cases, offer recommendations to travelers. In alignment with this approach, we provide users with aggregated information on delays and on-time performance, analyzing both airlines and individual flights.

For this Mallorca Airport review, we analyzed passenger opinions from Google Reviews, Skytrax, travel forums and multiple airport review platforms. The goal was to identify the most repeated traveler experiences, both positive and negative, to better understand what passengers really think about Palma de Mallorca Airport.

PMI is one of Europe’s busiest seasonal leisure airports, so passenger experience can vary significantly between winter and peak summer weekends.

What Travelers Usually Like Most

Modern and spacious terminal facilities.
Good organization despite very high passenger volumes.
Wide variety of restaurants, cafés and shopping areas.
Excellent connections to destinations across Europe.
Generally easy terminal layout and signage.
Fast baggage delivery compared to many holiday airports.

Most Common Complaints

Very long queues during summer weekends.
Crowded boarding areas during peak morning departures.
Long walking distances to some gates.
Expensive food and parking prices during high season.
Heavy traffic congestion around the airport access roads.
Taxi queues can become extremely long in July and August.

Passenger Review Highlights

Category	Passenger Opinion
Terminal cleanliness	Generally very good
Security process	Efficient outside peak summer periods
Restaurants & shopping	Wide variety and good quality overall
Airport access	Good, but summer traffic can be difficult
Family experience	Generally positive and family-friendly
Overall comfort	Very good outside peak congestion hours

Final Airport Rating

8.1 / 10

Palma de Mallorca Airport offers modern facilities, strong European connectivity and a surprisingly efficient layout for the enormous number of passengers it handles every summer. Most travelers positively value the airport’s organization, shopping areas and overall cleanliness. However, peak-season congestion, long queues and high summer traffic prevent PMI from reaching the level of Europe’s very best airports. Travelers who arrive early and plan ahead usually enjoy a smooth and comfortable airport experience.

Pros and Cons of Palma Mallorca Airport (PMI)

Top 5 Pros

Modern and spacious terminal facilities.
Excellent flight connections across Europe.
Large variety of restaurants, cafés and shops.
Generally efficient airport layout and signage.
Very good family facilities and holiday services.

Top 5 Cons

Extremely crowded during summer weekends.
Long queues at security during peak hours.
Taxi and road traffic congestion in high season.
Food, parking and car rental prices can be expensive.
Long walking distances to some boarding gates.

Mini-Guide of the Airport (2' Guide)

Terminals: There is just one main terminal at Palma de Mallorca Airport, which is divided into four modules: A, B, C, and D. Check the module from where your flight departs, as they have different check-in locations and cover different flight destinations.

Transport to and from Palma: With a variety of transportation choices, including as taxis, public buses, and rental cars, PMI is well-connected to Palma other areas of Mallorca.

Check-in Areas: Check-in area is located in first floor of the terminal.

Boarding Areas: Please note that the boarding areas in modules A to D are located on different levels:

Module A: They are located in the ground level, with boarding gates A1 to A28. Services.
Module B: The boarding gates are located in the ground level are B30 to B37. Services.
Module C: Boarding gates are located in the first level, those are: C38-C73. Services.
Module D: Located on the first level, it consists of boarding gates D88-D99. Services.

Shopping and Dining: There are a lot of stores, eateries, and cafes to choose from. There are a wide range of products available in the duty-free area, including foreign and local brands. From short snacks to big meals, there are many dining options available to accommodate a variety of preferences.

Lounges: There are a number of lounges accessible for individuals looking for a more relaxed setting. Before your flight, these lounges provide cozy couches, free drinks, and a quiet area for business or relaxation.

Accessibility: The airport provides facilities including specialized help, accessible bathrooms, and elevators to accommodate travelers with limited mobility. To ensure a seamless experience, make sure to seek any assistance that may be required ahead of time.

How we calculate On Time Performance

On various pages of our website, you will encounter a metric widely utilized in aviation and other forms of transportation known as OTP (On Time Performance). We believe that providing this metric assists passengers in planning their trips and exploring alternatives before purchasing their flight tickets.

We calculate the On Time Performance for all flights and airlines, when we have enough data to do so. In certain instances, it may not be feasible to accurately compute the On-Time Performance for a specific flight or airline due to inadequate or non-representative data, which could result in misleading conclusions.

Our calculation of On Time Performance and delay information solely relies on arrival times. This approach is chosen over calculating departure delays, as we consider arrival punctuality to be of primary concern to passengers.

The On Time Performance displayed on our website is calculated as follows:

On Time: Flights that arrive within 15 minutes of their scheduled arrival time, or earlier. In the absence of data for a specific flight, we assume the flight arrives on time, to avoid penalizing airlines for data unavailability.
Moderate Delay: Flights that arrive with a delay of 15 to 30 minutes.
Significant Delay: Flights that arrive with a delay of 30 to 60 minutes.
Major Delay: Flights that arrive with a delay exceeding 60 minutes.
Average Delay: The average delay is calculated by considering flights that arrive early as having a delay of 0 minutes. Early arrivals do not contribute to reducing the average delay calculation